Damaged or Defective Merchandise

If any part of your order arrives damaged, please email us with the problem. Our customer service representatives will inform you as to the best way to proceed at this time to insure fast and accurate replacement.

Should any of these item(s) purchased through Dollarpets.com is or becomes defective within the manufactures warranty period. Please contact our customer service department at the numbers and times listed below for further information on where to return the item(s).

Dollar Pets, Inc.
11399 County Road # 5 Ste B
Prosper, Texas 75078
Email Support: support@tracent.net ( 24 hrs )